Terms of Service

1. Overview

These Terms of Service govern your use of our website and services.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Refund Policy, and Shipping & Return Policy.

If you do not agree to these Terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or have legal parental or guardian consent.
  • You have the legal capacity to enter into a binding agreement.
  • You will use this website in compliance with all applicable laws and regulations.

3. Products & Pricing

We offer products with quantity-based tiered pricing, including retail and bulk purchase options.

Please note:

  • Prices may vary depending on quantity purchased.
  • We reserve the right to change prices at any time without prior notice.
  • Product descriptions, images, specifications, and pricing may be updated or corrected if errors occur.
  • We strive for accuracy, but occasional discrepancies may occur.
  • Colors and appearance may vary slightly depending on monitor settings and photography conditions.

4. Orders & Acceptance

All orders placed through our website are subject to acceptance.

We reserve the right to:

  • Refuse or cancel any order at our sole discretion.
  • Limit quantities per order or per customer.
  • Cancel orders in cases of suspected fraud, unauthorized transactions, or pricing errors.
  • Request additional verification before accepting an order.

An order is considered accepted only after payment has been successfully processed and we have issued an order confirmation.

5. Payment

We accept secure online payments through third-party payment providers such as PayPal.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • You agree to pay all charges associated with your order.
  • The information provided is accurate and complete.

We do not store full credit card or debit card details on our servers.

6. Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Customs clearance
  • Carrier delays
  • Weather conditions
  • Public holidays
  • Incorrect shipping information provided by the customer
  • Events beyond our reasonable control

For detailed shipping terms, please refer to our Shipping & Return Policy.

7. Customs & Import Duties

For international orders:

  • Customers are responsible for all import taxes, customs duties, VAT, and related fees unless otherwise stated.
  • Delays caused by customs authorities are outside our control.
  • Refusal to pay customs charges may result in additional fees being deducted from any refund.

8. Returns & Refunds

Returns and refunds are governed by our Refund Policy and Shipping & Return Policy.

We strongly recommend reviewing these policies before placing an order.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to any part of the website.
  • Interfere with website functionality, security, or performance.
  • Provide false, misleading, or incomplete information.
  • Engage in fraudulent transactions or abusive behavior.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or otherwise use any content without our prior written consent.

11. Product Disclaimer

We strive to ensure product accuracy, but we do not guarantee that:

  • Product descriptions are completely error-free.
  • Product colors or appearance will match exactly due to screen and display differences.
  • All products will meet every customer’s subjective expectations.

12. Website Availability

We do not guarantee that the website will be uninterrupted, secure, or error-free at all times.

We may suspend or modify any part of the website without prior notice.

13. Third-Party Services and Links

Our website may contain links to third-party websites or services, including payment providers and logistics companies.

We are not responsible for the content, policies, or practices of any third-party websites or services.

14. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages.
  • We are not responsible for losses resulting from delays, interruptions, or events beyond our control.
  • Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses arising from:

  • Your misuse of the website.
  • Your violation of these Terms.
  • Your breach of applicable laws or third-party rights.

16. Wholesale, OEM & ODM Orders

Wholesale, OEM, and ODM orders may be subject to separate quotations, purchase orders, or contractual agreements.

In the event of any conflict, the specific written agreement will take precedence over these Terms of Service.

17. Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, war, government actions, or transportation disruptions.

18. Termination

We reserve the right to suspend or terminate your access to the website if:

  • You violate these Terms of Service.
  • Fraudulent or abusive activity is detected.
  • We believe your actions may harm our business or other users.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction where our business is registered, without regard to conflict of law principles.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, and Shipping & Return Policy, constitute the entire agreement between you and us regarding your use of the website and services.

22. Electronic Communications

By using our website, you consent to receive communications from us electronically, including order confirmations, notices, and policy updates.

23. Changes to Terms

We may update these Terms of Service at any time without prior notice.

Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms.

24. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: sales@wandefustore.com