Privacy Policy

1. Overview

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website.

2. Information We Collect

(1) Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company name (if applicable)
  • Tax identification number (if applicable)
  • Order details and purchase history
  • Communications with our support team

(2) Payment Information

We do not store full credit card or debit card information on our servers.

Payments are processed securely through third-party payment providers such as PayPal and other secure payment gateways.

(3) Automatically Collected Information

We may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URLs
  • Pages visited
  • Time spent on pages
  • Cookies and usage data

3. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract (such as fulfilling your order)
  • Compliance with legal obligations
  • Our legitimate business interests
  • Your consent
  • Protection against fraud and abuse

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations, shipping updates, and service notifications
  • Improve website functionality and user experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations
  • Conduct analytics and performance measurement
  • Run marketing, remarketing, and advertising campaigns (where permitted)

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality such as shopping cart and checkout
  • Analyze website traffic and visitor behavior
  • Personalize your experience
  • Support advertising and remarketing campaigns

You may control cookies through your browser settings.

For more details, please refer to our Cookie Policy.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors such as PayPal
  • Shipping and logistics providers
  • Email and marketing service providers
  • Analytics services such as Google Analytics
  • Advertising platforms such as Google Ads and Meta Ads
  • Professional advisers and legal authorities when required by law

These service providers process data only as necessary to perform their services.

7. Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails and offers.

You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

9. Data Security

We implement reasonable technical and organizational safeguards to protect personal information against:

  • Unauthorized access
  • Loss or misuse
  • Disclosure
  • Alteration or destruction

However, no method of transmission over the Internet is completely secure.

10. International Data Transfers

As an international e-commerce business, your information may be transferred to and processed in countries outside your country of residence, including countries with different data protection laws.

By using our website, you consent to such transfers where permitted by law.

11. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Receive a copy of your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us.

12. GDPR Rights (EEA and UK Residents)

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR.

You also have the right to lodge a complaint with your local data protection authority.

13. California Privacy Rights (CCPA/CPRA)

California residents may have rights to know, access, delete, and correct certain personal information, subject to applicable legal exceptions.

We do not sell personal information as defined under California law.

14. Do Not Track Signals

Some browsers offer a “Do Not Track” feature. Because there is no consistent industry standard, our website may not respond to such signals.

15. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

16. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the business transaction.

17. Data Breach Notification

If a data security incident occurs, we will take appropriate steps to investigate and, where required by applicable law, notify affected individuals and relevant authorities.

18. Third-Party Privacy Policies

Third-party services used on our website operate under their own privacy policies.

We encourage you to review their policies directly.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised effective date.

Your continued use of the website constitutes acceptance of the updated Privacy Policy.

20. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

📧 Email: sales@wandefustore.com